The ALSP Resource Center
Clear, honest answers to the questions Arizona homeowners ask about property insurance claims — no jargon, no pressure.
New to all this? Start with these.
If you've never dealt with a public adjuster, these two answer the big questions first.
What Does a Public Adjuster Do?
A simple, honest explanation of what a public adjuster actually does — and how it's different from the adjuster your insurance company sends.
Read articleWhy Use a Public Adjuster?
Most homeowners face a major insurance claim once or twice in a lifetime. The insurance company handles thousands of them a year. A public adjuster helps even the odds.
Read articleHow insurance claims work
The mechanics of a property claim, in plain English.
How Insurance Claims Work
From the moment damage happens to the day you're paid, here's how the homeowner insurance claim process actually works.
Read articleACV vs. RCV Explained
Two small acronyms make a big difference in what you're paid. Here's ACV vs. RCV in plain English.
Read articleHow Roof Claims Are Evaluated
Roof claims are evaluated differently than you might expect. Here's what really drives the outcome — and where homeowners lose value.
Read articleWhy Claims Get Denied
Most claim denials come down to a handful of recurring reasons. Knowing them helps you understand your denial — and what can be done about it.
Read articleIs My Roof Damage Covered by Insurance?
Whether your roof damage is covered usually comes down to one thing: the cause. Here's how coverage actually works.
Read articleFiling & deciding
When to file, how to file, and what happens next.
Should I File an Insurance Claim?
Not every bit of damage is worth a claim — but a lot more is than homeowners realize. Here's how to think it through.
Read articleHow and When To File a Property Damage Claim
Filing a property damage claim the right way — and at the right time — can make a real difference in the outcome. Here's how.
Read articleWhat Happens After a Claim Denial?
A denial isn't necessarily the end. Here's what your options actually are after a claim is denied.
Read articleSpotting & documenting damage
How to recognize and record property damage.
What Hail Damage Looks Like on a Roof
Hail damage is easy to miss and easy to underestimate. Here's what it actually looks like on an Arizona roof — and what to do if you find it.
Read articleSigns Your Roof Has Storm Damage
After an Arizona storm, here's how to tell whether your roof was actually damaged — even when there's no obvious hole.
Read articleHow To Document Property Damage
Good documentation is the foundation of every successful claim. Here's how to do it right.
Read articleWhat to do after damage
Step-by-step guides for the hours after a loss.
What To Do After Hail Damage
A hailstorm just came through. Here's exactly what to do next to protect your roof — and your insurance claim.
Read articleWhat To Do After Wind & Storm Damage
Monsoon winds just tore through. Here's what to do next to protect your home and your insurance claim.
Read articleWhat To Do After a House Fire
A fire is one of the hardest things a family can face. Here's a calm, clear guide to the steps that protect you and your claim.
Read articleWhat To Do After Water Damage
Water is spreading fast. Here's what to do right now to protect your home, prevent mold, and protect your claim.
Read articleClaim guides by type
Deeper guides for specific kinds of loss.
Water Damage Claim Guide
Water damage spreads fast and hides easily. This guide helps you protect your home and your claim.
Read articleFire Damage Claim Guide
A fire claim is one of the most complex you'll ever file. This guide brings clarity to a hard time.
Read articleArizona Monsoon Damage Guide
Everything Arizona homeowners need to know about monsoon damage and insurance claims, in one place.
Read articleResources for contractors & realtors
Contractors, roofers, and realtors: send your storm-damage clients to a team that gets their claim documented right.
Property damage? Get a free inspection.
Before you accept an insurance decision, get a clear, professional read on your claim from an Arizona public adjuster — at no cost to you.